Frequently Asked Questions

General Questions

What is CryptoTrader Bot?

CryptoTrader Bot is an automated cryptocurrency trading software that works with Binance exchange. It uses advanced technical analysis to identify and execute trading opportunities 24/7.

Is it safe to use?

Yes, CryptoTrader Bot is completely safe. It only requires API access to your Binance account with trading permissions. Your funds remain in your Binance account at all times.

What are the system requirements?

The bot runs on Windows operating systems. Minimum requirements include Windows 10, 4GB RAM, and a stable internet connection.

Trading Questions

How does the bot make trading decisions?

The bot uses multiple technical indicators including RSI, MACD, and Bollinger Bands to analyze market conditions. It also implements advanced risk management strategies.

Can I customize trading parameters?

Yes, you can customize various parameters including maximum trade amount, stop-loss percentage, take-profit targets, and maximum number of concurrent positions.

What cryptocurrencies can I trade?

The bot supports all USDT trading pairs available on Binance.

Technical Questions

How do I get Binance API keys?

You can generate API keys from your Binance account settings. Make sure to enable spot trading permissions for the API key.

Does the bot need to run 24/7?

Yes, for optimal performance, the bot should run continuously. This ensures no trading opportunities are missed.

What happens if my internet disconnects?

The bot has built-in safety measures. It will automatically stop trading if internet connection is lost and resume when connection is restored.

Support Questions

How can I get support?

You can reach us through our Telegram channel or by email. We typically respond within 24 hours.

Do you offer refunds?

Due to the digital nature of our product, we do not offer refunds. Please try our demo version first.

How often is the bot updated?

We regularly update the bot to improve performance and add new features. Updates are free for all users.